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How do I revoke my order?

As long as your order is not yet in production and/or shipped, you can easily revoke your order by sending us an email to support@kasnudl.com including your order number. If your Kasnudl have already been produced, a cancellation is unfortunately no longer possible. You as our customer can choose from an assortment of over 250 product variations that are handmade-to-order. Because of the short durability of fresh foodstuff, please understand that you can’t return your order to us by mail.

If we have made an error and sent you something different than you ordered or the package did not arrive in time, please contact us at support@kasnudl.com and we will make sure to provide a quick and satisfactory solution.

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