Very rarely, a connection error can occur while the payment information is being processed, meaning your payment cannot be completed even though you entered the correct information. You have a number of different options to pay for your order in this situation:
- You follow the link (wo ist dieser Link? In der Bestätigungsmail? Auf der Homepage?) and enter your payment information once again.
- You transfer the outstanding amount to:
Account holder: Kasnudl (Fabrik Hirn GmbH)
Bank name: Raiffeisenbank Wien & Niederösterreich
SWIFT (BIC): RLNWATWW
IBAN: AT06 3200 0000 1199 9166
Purpose of transfer: Order number XXXXXX
- You write us an email to email@example.com and we will give our best to sort it out!
You can also change your method of payment via your order confirmation email.